Shipping Policy for Prosell

Welcome to Prosell! Our Shipping Policy outlines the terms and conditions related to the shipping of products ordered through our platform. By making a purchase on Prosell, you agree to the terms outlined in this policy.

1. Order Processing Time

1.1 Processing Time:
Orders are typically processed within [number] business days after payment confirmation. Processing times may vary based on product availability, order volume, and any customization requests.

1.2 Custom Orders:
For customized or made-to-order items, processing times may be longer. Details about the expected processing time will be provided during the order confirmation.

2. Shipping Rates and Methods

2.1 Shipping Rates:
Shipping rates are calculated based on the weight, dimensions, and destination of the package. Rates are displayed during the checkout process.

2.2 Shipping Methods:
We offer various shipping methods, including standard, expedited, and express options. The availability of methods may vary depending on the destination.

2.3 Free Shipping:
We may offer free shipping promotions on qualifying orders. Details of such promotions, including eligibility criteria, will be communicated on our website or during the checkout process.

3. Shipment Tracking

3.1 Tracking Information:
Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this information to track the status of your shipment.

3.2 Delayed Tracking Updates:
Please note that there may be delays in tracking information updates, especially during peak shipping periods or due to factors beyond our control.

4. Delivery Timeframes

4.1 Estimated Delivery Time:
Estimated delivery times are provided during the checkout process based on the selected shipping method and destination. These are estimates, and actual delivery times may vary.

4.2 Factors Affecting Delivery:
Delivery times may be affected by factors such as customs processing, local postal services, and unforeseen events. Prosell is not responsible for delays caused by these factors.

5. International Shipping

5.1 Customs and Duties:
For international orders, customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

5.2 Shipping Restrictions:
Some products may be restricted from international shipping due to legal or logistical reasons. Details will be provided during the checkout process.

6. Undeliverable Packages

6.1 Incorrect Address:
It is the responsibility of the customer to provide accurate shipping information. Prosell is not responsible for undeliverable packages due to incorrect addresses provided by the customer.

6.2 Return of Undeliverable Packages:
If a package is undeliverable, it may be returned to us. In such cases, we will contact you to arrange for reshipment or issue a refund, excluding shipping costs.

7. Shipping Partners

We work with reputable shipping partners to ensure the timely and secure delivery of your orders. While we strive for the highest level of service, Prosell is not liable for the actions or performance of our shipping partners.

8. Contact Information

For any inquiries regarding our Shipping Policy, please contact us at sales@prosell.in.

Thank you for choosing Prosell. We aim to provide a reliable and transparent shipping experience for all our valued customers.